It does not seem that long ago when Facebook was just a
place to reconnect with old friends and make new ones. Soon, it became an
online location to find a favorite company.
And it is on its way to become the one spot for businesses to use to
engage with customers, as USM Studios, Inc. learns.
At the recent F8 conference, Mark Zuckerberg, the Facebook creator, announced that his Messenger service is being integrated with
business-related apps to give companies and customers a more “personalized”
e-commerce experience. The Businesses on Messenger will give companies a host
of online transactions such as live chat, interactive receipts for purchases,
tracking capabilities, and more. USM Studios sees more Facebook users
interacting with the companies they regularly do business with by Liking pages,
posting comments and complaints and getting rather quick feedback for most
questions. This is all done on a
regular Facebook page, and not Messenger, which is an instant messaging service
from Zuckerberg. Imagine how much happier a customer will be when they can
instantly communicate with a business they utilize and get quick resolution.
Instant, online transaction apps are the wave of the future, and the future is
here.
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Visit the USM Studios Inc PressRoom
Behind the Scenes at USM Studios Inc
Follow USM Studios Inc on Tumbr
